If you're experiencing payment issues, please ensure that:
- You are using one of our accepted payment methods
- Your billing details match your cardholder information
- You have sufficient funds available
Common Payment Decline Codes & Solutions:
2000: DO NOT HONOUR – Your bank has declined the transaction. Please contact your bank for more information.
2007: NO ACCOUNT – The card number entered is not on file with your bank. Double-check the card details or contact your bank.
2010: CARD ISSUER DECLINED CVV – The security code entered may be incorrect. Try again and ensure accuracy. If the issue persists, contact your bank.
2015: TRANSACTION NOT ALLOWED – Your bank has declined the payment, possibly due to security restrictions. Try another payment method or contact your bank for assistance.
If your decline code is not listed, you can view additional explanations here.
For further assistance, our Customer Experience Team is available at contact@maisondesabre.com.