PAYMENT

• Can I make a return if I have paid with Afterpay?

  Full-priced goods purchased via Afterpay are still eligible for a credit note or an exchange; however, your original payment schedule with Afterpay will continue until payments are completed.

• How do I apply a discount code to my order?

  To apply a discount code, enter it in the designated field at checkout before completing your purchase. It is the customer’s responsibility to ensure the discount is applied correctly. Please note: Discount codes cannot be added or adjusted after an order has been placed. MAISON de SABRÉ is una...

• I purchased an item that is now on sale. Can I get a price adjustment?

  We are unable to honor sale prices or promotional discounts outside of the specified sale period. All orders are processed at the price confirmed at checkout. For future promotions and exclusive offers, we recommend subscribing to our newsletter or following us on social media to stay informed.

• My payment is not going through—what should I do?

  If you're experiencing payment issues, please ensure that: You are using one of our accepted payment methods Your billing details match your cardholder information You have sufficient funds available Common Payment Decline Codes & Solutions: 2000: DO NOT HONOUR – Your bank has declined the ...

• What payment methods do you accept?

  MAISON de SABRÉ accepts the following payment methods for Australian and U.S. customers: American Express Apple Pay MasterCard Visa PayPal For further inquiries regarding payment options, please contact our Customer Experience Team at contact@maisondesabre.com.

• Why isn’t my discount code working?

  If you’re experiencing issues applying your discount code at checkout, please review the following: Item Eligibility – Discount codes generally cannot be applied to products that are already on sale or part of a promotion. Exclusions – Some discount codes may have specific exclusions, such as sa...