Any order that presents a risk of fraud, may be subject to a held order until identity is verified. To verify a payment's authenticity, we will ask for proof of identity.
These are the requirements for proving identity when requested:
- Send 2 copies of photo ID for the cardholder (passport, driver's license, or state identification card) to our Online E-Commerce administrator once payment has been made. All other sensitive information may be blocked out.
A copy of a recent monthly card statement for the credit card being used, showing the bank's name, the cardholder's name and address, and the last 4 digits for this credit card sent to our Online E-Commerce administrator. If you only receive your statement online, we can accept a screenshot of a page showing the necessary information listed above. All other sensitive information may be blocked out.
Once you send through any personal information to verify your payment, all information will be deleted for security purposes.