Why isn’t my discount code working?

If you’re experiencing issues applying your discount code at checkout, please review the following:

  • Item Eligibility – Discount codes generally cannot be applied to products that are already on sale or part of a promotion.
  • Exclusions – Some discount codes may have specific exclusions, such as sale items or certain product categories. Please check the terms and conditions of the offer.
  • One Code Per Order – Only one discount code can be used per order. If you have multiple codes, ensure you're using the one that provides the best savings.

If you've reviewed these factors and your code is still not working, our Customer Experience Team is happy to assist. Please reach out to contact@maisondesabre.com.

Nov 17, 2025

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