What if I receive a faulty item?

MAISON de SABRÉ needs to be notified straight away if you receive an item with a fault. When you receive your order, please have this inspected right away via info@maisondesabre.com.

Please note photos must be provided for all faulty items to be assessed.

It is at the discretion of one of our dedicated Client Services specialists, as to whether a return for a replacement or refund is granted. If your item is deemed faulty and to be eligible for a return, your product must be unused and in the same condition, you received it.

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