MAISON de SABRÉ offers a 12-month warranty covering manufacturing defects and workmanship faults. This ensures that your product meets our highest standards of craftsmanship and quality.
What’s covered?
- Structural defects in stitching or assembly
- Hardware malfunctions (zippers, clasps, or closures) due to production faults
- Leather inconsistencies that do not align with our quality control standards
What’s not covered?
- General wear and tear over time, including natural aging of leather
- Discoloration or patina development, which occurs as part of leather's natural aging process
- Damage from improper use, exposure to extreme temperatures, moisture, or harsh substances
- Scratches, scuffs, or indentations caused by everyday handling
To help your piece age beautifully, we recommend conditioning the leather regularly and storing it in a cool, dry place away from direct sunlight when not in use. You can also visit our Leather Care page for more detailed guidance on keeping your leather looking its best.
If you believe your product has a manufacturing defect, please contact our Customer Experience Team at contact@maisondesabre.com with your order number and clear images of the issue.
Nov 17, 2025